Accessibility Statement

We are committed to ensuring the CDF portal is accessible to all users, regardless of ability or technology used.

Last updated: January 15, 2025

Helpful Tips

Keyboard Navigation
  • • Use Tab to move forward
  • • Use Shift+Tab to move backward
  • • Use Enter/Space to activate buttons
  • • Use Arrow keys in menus
  • • Press Alt+S to skip to main content
Text Sizing
  • • Use Ctrl/Cmd + Plus to zoom in
  • • Use Ctrl/Cmd + Minus to zoom out
  • • Use Ctrl/Cmd + 0 to reset zoom
  • • Text can be enlarged up to 200%
  • • Page layout remains functional

Mobile Accessibility

Touch Targets

All buttons and links are at least 44px for easy tapping

Responsive Design

Layout adapts to any screen size or orientation

Voice Control

Compatible with mobile voice assistance

Ongoing Improvements

Current Focus Areas

  • • Enhanced mobile screen reader support
  • • Additional language support
  • • Improved form error messaging
  • • Better color contrast in charts
  • • Voice navigation improvements

Planned Updates

  • • Q1 2025: Enhanced keyboard navigation
  • • Q2 2025: Audio content descriptions
  • • Q3 2025: Sign language interpretation
  • • Q4 2025: Offline accessibility features
  • • Ongoing: Regular accessibility audits

Alternative Access Methods

If you encounter barriers accessing our digital portal, we provide alternative ways to access CDF services:

Phone Support

Call our accessibility support line for assistance with applications

+260 211 123456

In-Person Support

Visit our office for personalized assistance

Munali Road, Lusaka

Paper Forms

Request paper application forms and assistance

Available on request

Accessibility Feedback

Help Us Improve

Your feedback helps us identify barriers and improve accessibility. If you encounter any accessibility issues or have suggestions for improvement, please let us know.

Email Us

accessibility@cdf.gov.zm

We respond within 2 business days

Accessibility Helpline

+260 211 123456 (Option 2)

Monday-Friday: 08:00-17:00

When Reporting Issues

Please include: your device/browser, assistive technology used, the specific page or feature, and a description of the barrier you encountered.

Testing and Evaluation

Regular Testing

  • • Automated accessibility scanning
  • • Manual testing with assistive technologies
  • • User testing with disability communities
  • • Expert accessibility reviews
  • • Continuous monitoring

Standards Compliance

  • • WCAG 2.1 Level AA conformance
  • • Section 508 compliance (US standards)
  • • EN 301 549 (European standards)
  • • Local accessibility regulations
  • • International best practices

This Accessibility Statement was last updated on January 15, 2025

We review and update this statement regularly to reflect our ongoing accessibility improvements.