Privacy Policy

Your privacy and data security are our top priorities. Learn how we collect, use, and protect your personal information.

Last updated: January 15, 2025

Our Commitment to Your Privacy

The Constituency Development Fund (CDF) Portal is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1 Information We Collect

Personal Information

When you use our CDF portal, we may collect the following personal information:

  • Contact Information: Name, email address, phone number, postal address
  • Identification: National Registration Card number, constituency, ward
  • Project Information: Application details, project descriptions, budget information
  • Communication: Messages, feedback, and correspondence with our team

Technical Information

We automatically collect certain technical information:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on the portal
  • Cookies and similar tracking technologies

2 How We Use Your Information

Service Provision

  • • Process your CDF applications
  • • Communicate about your projects
  • • Provide status updates
  • • Offer customer support

Improvement & Analytics

  • • Improve our services and portal
  • • Analyze usage patterns
  • • Generate reports and statistics
  • • Enhance user experience

Legal Compliance

We may use your information to comply with applicable laws, regulations, and government requests, including transparency and accountability requirements for public funds management.

3 Information Sharing and Disclosure

Authorized Personnel

We share information with authorized CDF personnel, ward committees, and relevant government officials who need access to process your applications and ensure proper project implementation.

Public Transparency

In line with transparency requirements, certain project information (excluding personal details) may be made publicly available for accountability purposes.

We Never Share

  • • Personal information for commercial purposes
  • • Data with unauthorized third parties
  • • Information without proper legal basis

4 Data Security

Encryption

All data transmission is encrypted using industry-standard SSL/TLS protocols.

Secure Storage

Data is stored on secure servers with access controls and regular backups.

Access Control

Strict access controls ensure only authorized personnel can access your data.

5 Your Rights

Under Zambian data protection laws, you have the following rights:

Right to Access

Request copies of your personal data

Right to Rectification

Correct inaccurate information

Right to Erasure

Request deletion of your data

Right to Restrict

Limit how we use your data

Data Portability

Receive your data in a portable format

Right to Object

Object to certain data processing

6 Contact Us

Questions About This Privacy Policy?

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email

privacy@cdf.gov.zm

Phone

+260 211 123456

Office

Munali Road, Lusaka

This Privacy Policy was last updated on January 15, 2025